Terms & Conditions

1. Acceptance of Terms

By accessing or using the TATVA website, you agree to use the website responsibly and in accordance with these Terms & Conditions. If you do not agree with these terms, please do not use the website or its services.

2. Website and Spiritual Content

TATVA provides spiritual, devotional, cultural, traditional, and educational content for general informational purposes. Traditional beliefs and practices can vary between regions, communities, families, and traditions.

Information published on TATVA should not be treated as medical, legal, financial, psychological, or other professional advice.

3. Products and Product Information

TATVA may offer spiritual, devotional, traditional, and related products through the website. We make reasonable efforts to provide accurate product descriptions, images, prices, and availability.

Natural and handcrafted products may have variations in colour, texture, shape, size, grain, or appearance. Such variations may be normal characteristics of the product.

4. Orders

When you place an order through the TATVA website, you agree to provide accurate information required for processing and delivery.

• Customer Information: Name, email address, phone number, and shipping information should be accurate.
• Order Confirmation: An order reference may be generated when an order is submitted.
• Availability: Orders are subject to product availability.
• Corrections: TATVA may contact the customer if information necessary to process an order is incomplete or requires clarification.

5. Pricing and Payment

Product prices displayed on the website may change from time to time. Any applicable discount or offer will be reflected according to the information displayed on the website at the time of purchase.

Where UPI payment is used, customers may be required to provide a valid transaction reference or UTR number for payment verification.

6. Shipping and Delivery

Orders are processed using the shipping information provided by the customer. Delivery time may vary depending on destination, courier availability, weather, public holidays, and other circumstances outside the direct control of TATVA.

Customers should provide a complete and accurate delivery address and contact information.

7. Returns, Refunds and Order Issues

Returns, replacements, cancellations, and refunds, where applicable, are subject to the policies communicated by TATVA for the relevant product or order.

If you receive a damaged, incorrect, or incomplete order, please contact TATVA as soon as reasonably possible with the relevant order details and supporting information.

8. Intellectual Property

Unless otherwise stated, the text, graphics, logos, website design, images, and other original material published on TATVA are intended for use on the website and may be protected by applicable intellectual property laws.

You should not copy, reproduce, modify, republish, or commercially distribute website content without appropriate permission.

9. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted access at all times. Website availability may be affected by maintenance, technical problems, hosting issues, network interruptions, or circumstances beyond our control.

10. External Services and Links

The website may use or link to third-party services, including payment applications, analytics services, advertising platforms, social media services, or delivery-related services.

Third-party services operate under their own terms and privacy policies.

11. Privacy and Cookies

Use of personal information and cookies on the TATVA website is described in our Privacy Policy and Cookie Policy .

12. Changes to These Terms

TATVA may update these Terms & Conditions when necessary to reflect changes to the website, products, services, or applicable requirements. Updated terms will be published on this page.